All prints are printed and shipped via WHCC based in Minneapolis, MN. For their shipping policies, visit this link.
We do not accept any returns, as all products are either custom or made to order. If a print gets damaged while shipping, these are the instructions provided by WHCC (from the link above):
‘If you receive a shipment that appears damaged, do not refuse the shipment, but immediately inspect the contents and contact us to get a remake order started. We will file the necessary claim with the shipping carrier. Shipping damage is outside our control, and we are only responsible for replacing the product on our normal production time line with our standard shipping methods. You are responsible for any rush charges or expedited freight expense on shipping damage remakes.’